Shipping policy

Where we ship

We ship within the United States.

Processing time

Orders ship within 2 to 3 business days. We are a small team, so during busy weeks it can take a little longer. If it does, we will email you.

Shipping rates

Standard shipping is a flat $8. Orders over $150 ship free. The exact cost is shown at checkout before you pay.

Delivery time

Most orders arrive 3 to 7 business days after they ship. We will email you a tracking number as soon as your order is on its way.

Preorders

Some items, like our first Bourbon release, may be offered as a preorder. The product page will show the expected ship date. If it changes, we will tell you right away, and you can cancel for a full refund.

Lost, late or damaged orders

If your package has not arrived after 10 business days, or it shows up damaged, email team@mackclub.com with your order number. We will make it right.

Address mistakes

Please check your address at checkout. If you spot a mistake, email us as soon as you can. Once an order has shipped we cannot change the address.